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Articles

I like to rant. Here's where you can indulge me, by reading my rants. You're one click away from what little wisdom I have to impart...

  • The Art of Turboing: what to do when customer support isn't supportive enough
  • CompUSA: How not to handle a turboing customer. A case study in awful customer service.
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    Last updated January 11, 2009.
    Copyright ©1999, 2002 Rob Levandowski, all rights reserved.